Tikkie in cafes and restaurants

Tikkie in cafes and restaurants

  • Who is ordering and paying via QR code for?

    For owners of a hospitality business. We already support most POS systems, but if we don’t support yours yet, that’s no problem as ordering and payment using a QR code is also possible using your receipt printer.

  • How do I see if someone has paid?

    Your POS system shows when a customer has paid, though what this actually looks like depends on how your POS system works.

  • Can guests also tip?

    They sure can! Customers can decide for themselves how much they want to tip and this is added to the total amount.

  • Do my guests have to have the Tikkie app to pay?

    No, that’s not necessary. Customers pay through their own bank using iDEAL. Although we’d of course love it if they wanted to download and use the Tikkie app first! And that’s actually more convenient for your customers, as they can then send a payment request to their rest of their party right away.

  • How do I request ordering and paying via QR code?

    You can easily request ordering and payment using a QR code through Tikkie. Simply leave us your details and we’ll get in touch with you to take care of the rest.

  • Do I also have to register with Butlaroo?

    No, that’s not necessary. We’ll let Butlaroo know that you want to implement ordering and payment using a QR code. Butlaroo will then get in touch with you to discuss your options.

  • Do I pay for Tikkie and Butlaroo?

    Yes, every month you pay Butlaroo a fixed amount and you pay Tikkie transaction costs. The exact amount depends on what type of hospitality business you have, which options you select and how many payments you expect. You’ll receive a quote from us following the intake.

  • When will I receive the paid Tikkies on my account?

    Your customers’ money is first transferred to an ABN AMRO clearing account. We transfer the money from this account to you every day at 4 a.m. This transfer contains all the Tikkies from the previous day, i.e. between 0.00 and 23.59, even at the weekend. It depends on your own bank how fast you’ll receive the money in your account.

  • Is it also possible to split the bill? So that everyone pays their own share?

    No, one person pays the bill using the QR code. This person can then of course send Tikkies to the rest of the party right away.

  • How do you calculate and invoice the transaction costs?

    We calculate the transaction costs each month in arrears and then bill you for them on your monthly invoice from ABN AMRO.

Do you have another question?

Reach out to us. We are happy to help you.

Contact us