FAQs about payments
Are the payments free?
Yes, you don’t pay anything for our payment requests. Our business clients do.
Do I need a card reader to make a payment?
You can usually set the maximum amount for payments without your card reader in your mobile banking app. Sometimes you only need to use the card reader for the first payment you make to a friend.
How long is the link in the payment request valid for?
Payment requests are valid for 2 weeks. That’s handy if you get a payment request at an inconvenient time.
Waarom zie ik een onbekende rekening?
The payment description always specifies ABN AMRO’s clearing account as the IBAN. That’s either NL13 ABNA 0506 4173 44 or NL61 ABNA 0811 0865 93. This is because your friend pays ABN AMRO first and ABN AMRO then pays you. Both of you see the name and account number in the payment description, and when you receive money you also see the subject!
I’ve transferred money to the Tikkie clearing account. What now?
You don’t need to do anything. Twice a week, we return money that’s been accidentally transferred to our clearing accounts NL13 ABNA 0506 4173 44 and NL61ABNA0811086593.
Can I use a non-Dutch bank account to pay a Tikkie?
Yes, as long as your bank supports iDEAL | Wero, because the payment is made through your own bank and iDEAL | Wero. You don’t need to have the Tikkie app yourself. Find out which banks support iDEAL | Wero.
I get an error message when I try to pay a Tikkie, what now?
If the error message appears in your own banking environment, get in touch with your bank. If you see it in Tikkie (with a purple background), send us a screenshot on +31 (0)6 13 76 85 28. We’d be happy to look into this with you!
