Conveniencein your pocket
Frequently asked questions
When can I use Tikkie?
You can use Tikkie if Tikkie supports your mobile phone number and IBAN. For instance, we need to be able to check your name and IBAN.
Can I sign up on different phones?
Yes, you can sign up on different phones. You can even sign up on a tablet, but Tikkie isn’t optimised for tablets.
I haven’t received a verification text message. What now?
Text messages don’t always reach their destination 😢. Find out what you can do.
How do I change my name or phone number?
You can only change your name or phone number if you delete the Tikkie app and then download it again.
How do I change my account number?
You can do this in our app. Just go to your settings and click ‘Accounts’ to add or delete accounts.
Why do I sometimes see other companies’ campaigns on Tikkie?
Tikkie sometimes works together with companies that are a good fit with Tikkie and have a really great campaign 💜.






