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Help with usage

Tikkie is easy and fast. When everything goes as it should. But if you get stuck, don't worry. On this page, you'll find resources and tools to help you get back on track.

Answers to FAQs

Someone else has probably had the same question as you. We collect frequently asked questions and provide answers to them.

Worry about fraud?

Do you think you’ve been scammed? Have you spotted a strange account number or a fake link? Find out what you should do.

Help with fraud

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Problems with SMS verification

SMS verification is required to register with Tikkie. Sometimes the text message doesn’t arrive. To resolve the issue, you can follow our steps.

Check the steps

Trouble with your receipt

Would you like to claim a cashback, but are you having trouble scanning the receipt properly? Our tips often help.

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